It's Just This Simple We have a simple business policy: If you're not 100% satisfied with our products, we will credit your account or refund your money. Just return the part to us in like-new condition within 30 days from the date of invoice, and we'll refund the full purchase price (except for return and original shipping charges, which aren’t refundable). This includes manufacturers' defects on electrical parts. Exceptions to this policy are listed on this page under Special Warranty Information.About Our Prices
Prices and descriptions are subject to change without notice. Suggested retail prices listed in distributor catalogues may vary from Royal Spares retail prices. Items can be withdrawn from sale at any time because we cannot control price increases from our Distributors/ Vendors (we will not charge you the increased price without notifying you first). Not responsible for typographical errors. WE RESERVE THE RIGHT TO SUBSTITUTE PRODUCTS IN THIS CATALOG FOR COMPARABLE OR LIKE ITEMS. Any item withdrawn from sale, which required a down payment, is subject to a 20% cancellation fee that will be deducted from the down payment.Ordering Ways to Order
Ordering Online All of the products in our catalogs, plus thousands more, are available for purchase online 24 hours a day, 7 days a week. We offer a secure environment for your privacy and protection.
Ordering by Telephone: Its bit difficult for us to take your orders through phone – the best way is send us the list of spares you want through email at email@example.com or whatsapp at +91 9811273073Special Orders
If you want a product not listed in the Royal Spares Catalog, we will try to find it for you. If a special order is cancelled, a 10% cancelation fee will be charged. There are no returns allowed on special orders and B2B Orders
We have special trade prices for Re-sellers, Workshops, and Restoration companies. Resellers Account Holders can place the orders with us with Minimum Invoice Value of $ 2000.00 (Two Two Thousand dollars) or higher and it would require a 100% down payment. If an order requiring a down payment is cancelled, a 10% cancellation fee will be deducted from the down payment.Damaged Shipments
If the package you receive is damaged in shipping, Please refuse the delivery and contact the Customer care Department and do not forget to attach the pictures of the damaged parcel so that we can initiate an query against the logistics partner. After taking the picture and informing us, please refuse the delivery.Shipments Duties and VAT
If the parcel sent by us attracts any import duties or VAT Charges the Buyer is liable to pay all the charges. Prices mentioned on the website are exclusive of Import Duties and VAT Charges as it varies from country to country.Special Warranty Information
Used and Damaged Parts: Any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration. Note: Use of the pre-paid return label is for your convenience. You can print your own label on our returns page. The cost of return shipping will be deducted from your credit or refund. ($17.99 on packages up to 2 Kgs. $29.99 on packages over 2 kgs. & on over sized merchandise. Continental U.S. only.) We reserve the right to charge a restocking fee.
For defective parts, or those shipped in error, return shipping charges will be refunded in full. Remember, we can't return products to suppliers or re-sell them to other customers if you damage them when installing. Be careful.
Exhaust Pipes and Mufflers: There is no warranty on exhaust pipes and mufflers with regard to discoloration. Bluing or discoloration is caused by tuning characteristics, cam timing, carburettor jetting, overheating, and so forth, and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.
Gas Tanks: You must double check the dimensions of the Vintage Tanks before ordering. We strongly recommend that all gas tanks be fitted, pressure-tested and sealed BEFORE painting in order to eliminate potential problems.
Seats/Saddlebags/Windshields: Once mounted, these items cannot be returned. Must be in like-new condition, with no evidence of wear or mount marks. We cannot re-sell a used seat, saddlebag or windshield to another customer, so please be careful before mounting your new seat, saddlebag or windshield to check fitment.